Privacy Policy. 

VUDA Hair is committed to providing quality services. This policy outlines our commitment to responsibly manage your personal information. VUDA Hair manages and holds personal information in accordance with the Victorian Privacy Act 1988 and the Australian Privacy Principles 2014.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal information is information that identifies an individual. Examples of Personal information we collect include names, email addresses, and phone numbers.

This personal information is obtained through the submission of forms on our website, telephone, email, and social media.

We collect your personal information for the primary purpose of providing our services to you. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

When we collect personal information we will,  where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained

  • For a secondary purpose that is directly related to the primary purpose

  • With your consent; or where required or authorised by law.

 Information we collect when you visit our website

VUDA Hair uses cookies on our website to make web pages easier to use and to improve user experience. A cookie is a small packet of information that a website places on a computer as a tool to record preferences and enhance functionality of a website. When you use our website, having your cookies enables will allow us to maintain the continuity of your browsing session and remember your details when you return. You can turn off cookies in your browser, but this may affect your experience of our website. We may also use analytics tools to collect data about your interaction with our website to maintain and improve our site. Data we collect may include:

·      Your IP address

·      Top-level domain name

·      The date and time of your visit

·      Pages you access

·      Type of browser used

·      Type of devise used

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and

  • Where required or authorised by law.

Security of Personal Information

Your personal information is stored in a way that reasonably protects it from misuse and loss and from unauthorised access, or disclosure.

When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to permanently delete your personal information. Most of the personal information is or will be stored in client files which will be kept by us for a minimum of five years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us.

VUDA Hair will not charge any fee for your access request but may charge an administrative fee for providing a copy of your personal information.

In order to protect your personal information, we may require identification from you before releasing the requested information.

Policy Updates

Our Privacy Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at our address, website or by the phone number listed below.

6 Munro St, Coburg VIC 3058

(03) 9350 2111