Terms of Use.
Exchanges and Refunds
VUDA Hair will not refund products unless they were damaged or faulty when purchased. To be eligible for a full refund please contact VUDA Hair within 14 days of receiving the product. For exchanges, goods must be unopened, undamaged and unused including packaging. Alternatively, we can provide a store credit for the full value of your purchase. No refund of freight charges on delivery and return of goods.
If your products are damaged in transit please contact us immediately to arrange a replacement.
Refunds will be refunded to the credit card used for the purchase.
Stock Availability
VUDA Hair will always try to ensure you can access the products you need at our store. However, on occasion, some of the items on our website may be out of stock. Users may contact VUDA Hair to enquire about stock availability. If a product is out of stock, VUDA Hair can inform you with an estimated time of arrival. Usually back-ordered products ship within 14 days.
User Obligations and Rules
Access non-public or non authorised areas of the VUDA Hair website. Or tamper with any area of the Site. Unauthorised individuals attempting to access these areas of the Site may be subject to prosecution
Access or tamper with postings and/or login accounts and information of other users
Solicit or gather any user’s information available from the Site, such as other users’ names and email addresses, for any commercial or business purposesDo anything which would create or impose an unreasonable or disproportionately large burden or load on the Site
Impersonate or misrepresent your affiliation with any person or entity
Post false or misleading information about a product
Post or transmit any Content that is unlawful, untrue, fraudulent, harassing, libellous, defamatory, abusive, tortious, threatening, pornographic, harmful (including but not limited to viruses, corrupted files, or any other similar software or programs), overly disparaging or deprecating of VUDA Hair or other users or otherwise objectionable
Repeat any action after you receive warning or request to desist from VUDA Hair, even if it is not explicitly stated in this policy.
Terms of Use Policy Updates
Our Terms of Use Policy may change from time to time and is available here on our website.
Terms of Use Complaints and Enquiries
If you have any queries or complaints about our Terms of Use please contact us at our address, website or by the phone number listed below.
6 Munro St, Coburg VIC 3058